Data Protection

    Privacy Policy

    Introduction

    Maison Smalto attaches the utmost importance to protecting your personal data. This privacy policy describes the data we collect, how we use it and the rights you have.

    This policy complies with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and the amended French Data Protection Act of 6 January 1978.

    Data collected

    We collect the following data:

    • Identification data: surname, first name, email address, phone number
    • Shipping data: postal address, city, postal code, country
    • Browsing data: IP address, browser type, pages visited, visit duration
    • Order data: purchase history, product preferences

    Purposes of processing

    Your data is collected for the following purposes:

    • Managing your customer account and orders
    • Delivering your purchases and tracking parcels
    • Marketing communication (with your consent)
    • Improving our services and your user experience
    • Complying with our legal and regulatory obligations

    Retention period

    Your personal data is kept for the period strictly necessary for the purposes for which it is processed:

    Account dataDuration of the relationship + 3 years
    Order data10 years (accounting obligation)
    Browsing data13 months
    Marketing prospecting3 years after last contact

    Your rights

    In accordance with the GDPR, you have the following rights:

    • Right of access: obtain confirmation that your data is being processed and receive a copy of it
    • Right of rectification: correct inaccurate or incomplete data
    • Right to erasure: request the deletion of your data
    • Right to portability: receive your data in a structured format
    • Right to object: object to the processing of your data
    • Right to withdraw consent: withdraw your consent at any time

    To exercise your rights, contact our Data Protection Officer: privacy@smalto.com

    You may also lodge a complaint with the CNIL (French data protection authority): www.cnil.fr

    Cookies

    This site uses cookies to improve your browsing experience. Cookies strictly necessary for the site to function are set automatically. Analytics and advertising cookies are only set with your consent.

    You can manage your cookie preferences at any time via your browser settings.

    Security

    We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction. Transactions are secured using SSL/TLS protocol.

    Privacy Policy | Maison Smalto